THE TRUST FRAMEWORK
Data protection
Collection limited to the enquiry you choose to send us.
Version dated 13 November 2026Who handles enquiries?
VELTRISEN, 30 rue de Condé, 69002 Lyon, France, controls received enquiries. Data-related questions may be sent to business@veltrisensoftware.tech. No data protection officer is declared on this version of the website.
Information in the form
The form asks for business or individual status, name, email, service and a description of the need. Organisation, country, budget and timeframe are optional. Necessary fields are marked. Before final submission, values prepare a summary in page memory without persistent site storage. The browser may temporarily retain them when navigating back. No identity documents, health data or banking information are requested.
Transmission and purposes
The final button sends fields to the website’s form service when activated on the host. The package provides for Netlify Forms as the technical reception and spam-filtering provider. The enquiry is then accessible to authorised VELTRISEN personnel; notifications may be sent to company email. The email alternative opens your own application, whose rules also apply. Data is used to reply and assess a service, without advertising-list enrolment.
Legal bases and retention
Service assessment relies on pre-contractual steps requested by you. General enquiries and security rely on the company’s legitimate interests; contract performance and legal obligations support subsequent necessary processing. Enquiries that do not proceed are intended to be deleted within 12 months of the last meaningful exchange. Contract and accounting records follow their respective legal periods. The publisher must apply consistent deletion to form records, notifications and mailboxes.
Providers, security and transfers
Hosting handles display requests and may log IP address, time and technical information. Netlify and email services may involve processing outside the European Economic Area. The actual providers, processing agreement, transfer safeguards and log retention must be confirmed by the publisher before launch. Enquiry access is limited to processing needs; no data-sale arrangement or automated decision producing legal effects is planned.
Exercising your rights
Subject to GDPR conditions, you may request access, correction, erasure, restriction, objection or portability. Write to the contact above. Proportionate identity verification may be needed; a response is normally provided within the statutory one-month period, subject to permitted extensions. You may complain to CNIL, www.cnil.fr. Reading this notice does not authorise marketing.