V / 04 — Operations & exchange

Enquiry tracking board

Know where each enquiry stands.

From 3 000 €12–16 estimated working days*
Discuss my need
Illustrative scenario

START WITH THE SITUATION

Know where each enquiry stands.

A POSSIBLE USEExample: a small service business wants to distinguish new enquiries, those under review and closed ones, with a follow-up note.

After the message arrives, there is work to organise.

Enquiries can become scattered across inboxes, notes and spreadsheets. We build tracking around your actual workflow: identify an entry, assign a state, retain useful context and prepare the next action. Personal information is limited to what is needed to handle the request.

A working tool with access rules.

The proposal defines roles, read and edit permissions, retention and hosting. The first release stays deliberately compact. It makes a processing chain visible and understandable for your team, rather than attempting to replace a complete CRM.

THE DELIVERY PATH

Move forward with
clear review points.

  1. 01

    Map the enquiry lifecycle and related permissions.

  2. 02

    Build the board and essential operations.

  3. 03

    Test access, state changes and handover.

HOW IT WORKS, CLEARLYIllustrative example

An enquiry follows an explicit state.

To qualify

DEMO / 014Small presentation website

Demonstration content

Under review

Closed

State: to qualify

Local demonstration · fictional data · no real operation.

THE STARTING PACKAGE

A defined scope.
An informed decision.

From 3 000 €

* Tax-inclusive starting price and indicative duration for this scope. A written proposal follows assessment, with total, dependencies and third-party costs before commitment.

01

1 board, up to 4 states and 10 fields per enquiry.

02

2 roles and up to 5 initial accounts.

03

1 manual entry method or 1 compatible existing form.

04

A first release for a workload defined in the quotation.

What to prepare together

  • Your processing workflow and useful states.
  • Authorised people and the retention policy.
  • An environment and non-sensitive test data.

What needs separate assessment

  • A general CRM, prospecting or complete invoicing.
  • Connection to every inbox or permanent availability.

THE AGREED RESULT

What lands
in your hands.

  1. 01

    A state-based board and enquiry detail view.

  2. 02

    Agreed permissions and authentication suited to the scope.

  3. 03

    Checking scenarios and a handover procedure.

BEFORE YOU CHOOSE

Two details
that matter.

Can previous enquiries be imported?

A small sample can be assessed. Cleaning, migration and historical volume are explicitly quoted.

Can every collaborator see everything?

Permissions are defined during scoping and must be enforced server-side. The website’s visual demonstration is not an authentication system.

THE RIGHT NEXT STEP

What would you like
to make simpler?

A context, a constraint, an idea. Let’s use that to choose a realistic first release.

Prepare my project